Get in Touch With Us
Got a question about something you read on realworldresults.co.uk, spotted an offer that's changed, or want to suggest a brand we should take a look at? This page explains the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it — we don't rely on automated replies to do the work for us.
A short note on what your message is about helps us route it to the right person and get back to you sooner. If you're flagging an outdated bonus term, a broken link, or a change to one of the sites we cover, telling us exactly where you saw it saves everyone time.
What We're Happy to Hear About
- Site accuracy — Welcome offers, wagering terms and licensing details change often. If something on our list of trusted non Gamstop casinos looks out of date, we want to know.
- Questions about how we rate and rank — If you're curious why one brand sits above another, or how a specific offer was assessed, ask and we'll explain our reasoning.
- General enquiries about non Gamstop casinos — Payment methods, how self-exclusion schemes work, or the difference between UK-licensed and offshore-licensed casinos are all fair game.
- Content suggestions — If there's a topic, payment method, or type of casino you'd like us to cover in more depth, let us know.
- Partnership or editorial enquiries — If you represent a casino brand or an affiliate network and want to discuss coverage, introduce yourself and outline the details.
- Support and wellbeing concerns — If you or someone close to you is finding gambling difficult to control, mention this in your message. We'll point you towards independent, UK-based support resources rather than trying to advise you ourselves.
What to Expect After You Write to Us
We aim to respond within a couple of working days. During busier periods it can take a little longer, but every message gets a genuine reply from someone who has actually read it — not a template.
We can't resolve issues with a specific casino operator's account, payments or customer service directly, since we're an independent comparison site and not affiliated with any brand we review. For those matters, the casino's own support channels or its licensing authority are the right first stop. What we can help with is anything to do with the accuracy, fairness or usefulness of the content published on realworldresults.co.uk.
Before You Get in Touch: A Quick Note on What We Cover
No Gamstop Casino is a comparison and review site for players researching casinos operating outside the Gamstop self-exclusion scheme, including brands offering Paysafe as a payment method, Curaçao-licensed sites, and newer entrants to the market. We assess offers such as those from Betmica, Kikibet, Betninja and the other brands featured on this site using publicly available terms, licensing information and our own editorial judgement. We don't hold customer accounts with these operators, so account-specific queries — a delayed withdrawal, a bonus dispute, an identity verification hold — need to go directly to the casino in question or, where relevant, to its regulator.
If your message concerns responsible gambling more broadly, we're glad you've reached out, and we'll do our best to point you in a useful direction. Reminder: gambling is for players aged 18 and over only.
Help Us Keep This Site Useful
Reader feedback genuinely shapes what we publish. If an offer has expired, a licence has changed, or you think we've missed something important about a brand on our list, telling us helps every future reader who lands on this site. Whether your note is a correction, a compliment, or a fairly blunt criticism, we'd rather hear it than not.
Thanks for taking the time to read this far — we look forward to your message.